Personal Trainer, Inc. Essay

BackgroundYou atomic make sense 18 enjoying your job as a student intern at in the flesh(predicate) flight simulator. Last week, Susan asked you to help her plan the crude information formation project. Susan knows that you seduce completed several information system of ruless courses at the local college, and that you necessitate pottyvas project management tools and techniques.Specifically, she wants you to get ready for the next heap of systems growth projections, which will be requirements modeling for the new system. Yesterday, Susan called you into her office to discuss the proper(postnominal) tasks she wants you to perform. After meeting with Susan, you sit down and review your notes. She wants you to treat the set of tasks as a project, and to use project management skills to plan the tasks. present is what she suggested to you as a work breakdown structure, including the duration she estimated for from each one taskFirst, you need to meet with fitness center autobuss at other personalized trainer locations (10 days).After these meetings, you can ingest a series of interviews (8 days).When the interviews atomic number 18 complete, deuce tasks can begin at the same time you can review company records (2 days) and observe business operations (7 days).When you have reviewed the records and discovered business operations, you can analyze the bumblebee accounting software (3 days) and look at a sample of sales and billing transactions (1 day).You are excited rough the opportunity to practice your skills, and you start to work on the avocation list.Personal flight simulator, Inc.Fact-Finding SummaryA typical center has 300-500 fragments, with two social rank levels full and limited. Full members have access to all activities. express members are restricted to activities they have selected, but they can participate in other activities by paying a usage fee. All members have charge privileges. Charges for merchandise and services ar e recorded on a charge slip, which is signed by the member. At the end of each day, currency sales and charges are entered into the BumbleBee accounting software, which runs on a computer workstation at each location.Daily cash receipts are deposited in a local bank and realisationed to the corporate Personal Trainer account. The BumbleBee program produces a daily activity report with a listing of all sales transactions. At the end of the month, the local manager uses BumbleBee to transmit an accounts receivable summary to the Personal Trainer render in Chicago, where member statements are prepared and mailed. Members mail their payments to the Personal Trainer headquarters, where the payment is applied to the member account.The BumbleBee program stores basic member information, but does not include information about member preferences, activities, and history.Currently, the BumbleBee program produces one local report (the daily activity report) and trey reports that are prepar ed at the headquarters location a periodical member sales report, an exception report for inactive members and late payers, and a quarterly profit-and-loss report that shows a breakdown of revenue and costs for each separate activity.Assignments1. List the system requirements, with examples for each category. Review the information that Susan gathered, and go into that she will add her own ideas to achieve to a greater extent effective outputs, inputs, processes, performance, and controls.The system requirements for the new Personal Trainer system can be identify by careful analysis of the fact-finding summary on rogue 184. The summary contains a number of must statements, and various items on the heed list that were suggested by local managers and staff members. Students should be able to identify, classify, and calculate these items. Sample suggestions for outputs, inputs, processes, performance, and controls world power include the followingOutputs Report on run-down payme nts, more frequent reports on trends and profitability, computerized activity and wellness log, more detailed exception reports, what-if scenarios that managers can use to plan promotions and discountsInputs More information about member preferences, activities and history, method to obtain member suggestions and e-mail messagesDr. Rafael NievesPage 4Processes Automated process to scan key chain IDs or credit cards, process to manage part-time instructors and staffPerformance New image for sales slips, better information on members Controls Standardized coding system to be used company wide, betterreconciliation of data, and creation of scrutinise trails2. Are there scalability issues that Susan should consider? What are they? Scalability refers to a systems ability to handle increased business intensity and transactions in the future. Because it will have a longer useful life, a scalable system offers a better return on the initial investment. To mensurate scalability, Susan w ill need information about projected future volume for all outputs, inputs, and processes. For example, she would need to know the estimated number of customers, transaction volume, peak periods, number and events of data items required for each transaction, and the method of accessing and updating customer files.3. If Susan wants to conduct a survey of current or prospective members to obtain their input, what type of sampling should she use? Why?Students might suggest a severalise sample of origin members and prospective members. It is relatively easy to identify former members from Personal Trainers records, but it might be more difficult to identify prospective members. Several options are available. Personal Trainer might request survey input from members who have recommended friends in the past. Were the new members happy, and did they re chief(prenominal) as members? Why or why not? This might be quite valuable input in predicting future membership results.Also, perhaps th e company has a list of people who have communicate information about Personal Trainer in the past, but never signed up for a class. That group might be an interest sample. Finally, former students might be an interesting group to survey. 4. Draw an FDD that shows the chief(prenominal) operations described in the fact statement. The fact-finding summary on page 184 identifies many of Personal Trainers activities, functions, and processes. Answers will spay based on different perceptions of Personal Trainers main operations.